Last Updated: Feb, 2026
Privacy Policy
1. Introduction
At Playpix Studio ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered products and services, including but not limited to AI Agent Docs, AI Agent PDF, ImgDownloadPro Chrome Extension, and any future products.
By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Document and File Information
We temporarily process documents and files you upload to our Services, including:
PDF documents
Word documents (DOCX, DOC)
Text files
Spreadsheets
Images
Other supported file formats
These files are processed to provide our core services such as document analysis, data extraction, summarization, form filling, conversion, and other AI-powered features. Documents are processed in secure memory and are not permanently stored on our servers.
2.2 Account Information
If you create an account with us, we may collect:
Email address
Name (optional)
Password (encrypted)
Profile preferences
Subscription and billing information (processed through secure third-party payment processors)
2.3 Usage Data
We automatically collect information about how you interact with our Services:
Pages and features accessed
Time spent on the platform
Actions performed (e.g., documents uploaded, conversions completed)
Error logs and diagnostic data
Service performance metrics
2.4 Device and Technical Information
We may collect:
IP address
Browser type and version
Operating system
Device identifiers
Screen resolution and device type
Referring URLs
2.5 Communications
If you contact us for support or feedback, we collect the information you provide in your communications.
3. How We Use Your Information
We use the collected information for the following purposes:
Core Service Delivery
Process your documents according to your requests
Provide AI-powered document analysis, extraction, and manipulation
Enable conversations with your documents
Generate summaries, translations, and transformations
Maintain and improve service functionality
Service Improvement
Analyze usage patterns to enhance user experience
Develop new features and products
Conduct research and analytics
Test and optimize service performance
Communication
Send service-related notifications
Respond to support requests and inquiries
Provide updates about new features or products
Send promotional communications (with your consent)
Security and Compliance
Detect and prevent fraud, abuse, and security incidents
Monitor for technical issues and errors
Comply with legal obligations
Enforce our Terms of Service
4. Data Security
We implement robust security measures to protect your information:
Encryption
All data transmission is encrypted using industry-standard HTTPS/TLS protocols
Passwords are encrypted using secure hashing algorithms
Sensitive data is encrypted at rest
Infrastructure Security
Documents are processed in secure, isolated cloud environments
Regular security audits and vulnerability assessments
Multi-factor authentication for administrative access
Intrusion detection and prevention systems
Regular security patches and updates
Access Controls
Strict access controls limiting employee access to user data
Role-based permissions
Comprehensive audit logs
Background checks for employees with data access
Document Handling
No permanent storage: Uploaded documents are automatically deleted immediately after processing
Temporary processing in encrypted memory
No document content used for AI model training without explicit consent
Secure deletion protocols
5. Data Retention
Document Files
Uploaded documents are automatically and permanently deleted from our servers immediately after processing is complete. We do not retain copies of your documents.
Account Data
If you create an account, we retain your account information for as long as your account is active or as needed to provide Services.
Usage Logs
Usage data, analytics, and system logs may be retained for up to 12 months for service improvement, security monitoring, and compliance purposes. This data is anonymized where possible.
Legal Retention
We may retain certain information for longer periods if required by law or to comply with legal obligations.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our Services:
Cloud hosting providers (for infrastructure)
Payment processors (for billing)
Analytics services (for usage insights)
Email service providers (for communications)
Customer support platforms
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
AI Service Providers
We use third-party AI and machine learning services to power our products. Your document content is not used to train these AI models. Processing is performed in secure, isolated environments.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
Valid legal processes (subpoenas, court orders)
Government or regulatory requests
Enforcement of our Terms of Service
Protection of our rights, property, or safety
Prevention of fraud or security threats
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
With Your Consent
We may share information with third parties when you explicitly consent to such sharing.
7. Termination
We reserve the right to terminate or suspend access to our Website or services at any time if a user violates these Terms of Service.
8. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
Request a copy of the personal information we hold about you
Export your data in a portable format
Correction
Update or correct inaccurate or incomplete information
Modify your account settings and preferences
Deletion
Request deletion of your personal information
Close your account at any time
Note: We may retain certain information for legal compliance
Opt-Out
Unsubscribe from promotional emails
Disable non-essential cookies
Opt out of analytics tracking (where technically feasible)
Data Minimization
Use our Services without creating an account (where applicable)
Choose which permissions to grant
Object to Processing
Object to certain types of data processing
Withdraw consent for optional data collection
To exercise these rights, please contact us at playpixstudioai@gmail.com.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience:
Essential Cookies
Required for the Service to function properly (authentication, security, preferences)
Analytics Cookies
Help us understand how users interact with our Services (Google Analytics, Firebase Analytics, etc.)
Functional Cookies
Remember your preferences and settings
You can control cookies through your browser settings. Note that disabling essential cookies may affect Service functionality.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. International Data Transfers
Our Services may involve transferring data across international borders. We ensure adequate protection of your data in accordance with applicable data protection laws, including:
EU-US Data Privacy Framework
Standard Contractual Clauses
Adequacy decisions
Other lawful transfer mechanisms
12. Children's Privacy
Our Services are not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
13. AI Model Training
We do not use your uploaded documents or file content to train our AI models. Your documents are processed solely to provide the Services you request and are deleted immediately after processing.
We may use aggregated, anonymized usage statistics (e.g., feature usage patterns) to improve our Services, but this data cannot be traced back to you or your documents.
14. Data Protection Rights (GDPR/CCPA)
If you are located in the European Union, European Economic Area, United Kingdom, or California, you have additional rights:
GDPR Rights (EU/EEA/UK)
Right to access your data
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
CCPA Rights (California)
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion
Right to non-discrimination
We do not sell your personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:
Post the updated policy on this page
Update the "Last updated" date
Notify you of material changes via email or prominent notice on our website
Obtain your consent if required by law
We encourage you to review this Privacy Policy periodically.
16. Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will:
Notify affected users promptly
Inform relevant authorities as required by law
Take immediate steps to mitigate the breach
Provide guidance on protective measures you can take
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Playpix Studio
Email: playpixstudioai@gmail.com
Website: playpixstudio.com
For privacy-related inquiries, please include "Privacy Request" in your email subject line.
Acceptance of This Policy
By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
This privacy policy applies to all Playpix Studio products and services, including AI Agent Docs, AI Agent PDF, and any future products or services we may offer.
